FAQ

Frequently Asked Questions

Any questions we didn't answer?

What services do you offer?

The types of videos we produce include:

Image Films / Commercial Spots / Artist- and Music Videos / Event Videos / Testimonial Videos / Social Media Spots

If you have a request for a specific kind of video that is not listed please contact us.

We love new creative challenges!

How early do I have to contact you?

For projects that need a lot of planning and pre-production, please contact us as early as possible and at least 6 weeks before the deadline for the finished video. Do keep in mind that depending on the size of the project and our availability we may need more time.

For events (or similar occasions) where you need us to attend on a  precise date please contact us as soon as possible so we can book that date in our diary.

I contacted you. What happens next?

We will respond to your request as soon as possible and let you know our availability for the project. Together with you, we will agree on a date for a meeting, phone call or Skype conversation to discuss the project and start the pre-production.

How much do your services cost?

The price for each service will be calculated individually dependent on the size and complexity of the project. 

Please contact us for an estimated cost

How long does it take to finish one project?

There is no definite answer as it depends entirely on our availability and the size and ambition of the project.

We always try to work as fast and efficiently as possible. We will not sacrifice quality for speed.

In which countries do you operate?

Our operational focus is on Germany, Italy, and other European countries, however, we do not have a geographical limit on the countries where we can operate.

What is the additional charge for travel and other expenses?

For all travel by car, we calculate 0,30€/km; toll charges and parking fees will be charged additionally as they occur.

Costs for train/air tickets will be charged according to incurred costs. If overnight stays are necessary, the accommodation will also be charged to the customer.

What kind of equipment do you use?

We operate with cameras capable of 4K-resolution at 60 fps / powerful LED lights / camera stabilization solutions / drones capable of 4K-resolution / professional microphones / powerful computer workstations.

If there is a need, we can also rent specific specialized equipment.

How big is your team?

The size of the team will be decided during the pre-production process and is dependent on the size and complexity of the project.

For specialized operations which are outside of our normal field of expertise, we will reach out to other professionals to include in our team to fully satisfy the needs of our customers.

I already have some footage. Could you just handle the editing?

We usually create our videos fully from the start to the end and normally only use footage that we film ourselves. If you have a special request and only want us to edit your footage, please contact us and we will propose a solution.

Will I own all the rights of the final product?

You will always own the rights to your own image and will have the use and distribution rights for the final product.

We will keep the copyright and creative ownership of all the images and videos we produce, but that will not limit your possibilities of using them.

Can I supervise the post-production of the project?

During all our production stages the client will be constantly updated on the progress of the project. During post-production, we will edit at least one preview version that will be given to the customer for modification. The customer has always the final control of the project.

What services do you offer?

The types of videos we produce include:

Image Films / Commercial Spots / Artist- and Music Videos / Event Videos / Testimonial Videos / Social Media Spots

If you have a request for a specific kind of video that is not listed please contact us.

We love new creative challenges!

How early do I have to contact you?

For projects that need a lot of planning and pre-production, please contact us as early as possible and at least 6 weeks before the deadline for the finished video. Do keep in mind that depending on the size of the project and our availability we may need more time.

For events (or similar occasions) where you need us to attend on a  precise date please contact us as soon as possible so we can book that date in our diary.

I contacted you. What happens next?

We will respond to your request as soon as possible and let you know our availability for the project. Together with you, we will agree on a date for a meeting, phone call or Skype conversation to discuss the project and start the pre-production.

How much do your services cost?

The price for each service will be calculated individually dependent on the size and complexity of the project. 

Please contact us for an estimated cost

How long does it take to finish one project?

There is no definite answer as it depends entirely on our availability and the size and ambition of the project.

We always try to work as fast and efficiently as possible. We will not sacrifice quality for speed.

In which countries do you operate?

Our operational focus is on Germany, Italy, and other European countries, however, we do not have a geographical limit on the countries where we can operate.

What is the additional charge for travel and other expenses?

For all travel by car, we calculate 0,30€/km; toll charges and parking fees will be charged additionally as they occur.

Costs for train/air tickets will be charged according to incurred costs. If overnight stays are necessary, the accommodation will also be charged to the customer.

What kind of equipment do you use?

We operate with cameras capable of 4K-resolution at 60 fps / powerful LED lights / camera stabilization solutions / drones capable of 4K-resolution / professional microphones / powerful computer workstations.

If there is a need, we can also rent specific specialized equipment.

How big is your team?

The size of the team will be decided during the pre-production process and is dependent on the size and complexity of the project.

For specialized operations which are outside of our normal field of expertise, we will reach out to other professionals to include in our team to fully satisfy the needs of our customers.

I already have some footage. Could you just handle the editing?

We usually create our videos fully from the start to the end and normally only use footage that we film ourselves. If you have a special request and only want us to edit your footage, please contact us and we will propose a solution.

Will I own all the rights of the final product?

You will always own the rights to your own image and will have the use and distribution rights for the final product.

We will keep the copyright and creative ownership of all the images and videos we produce, but that will not limit your possibilities of using them.

Can I supervise the post-production of the project?

During all our production stages the client will be constantly updated on the progress of the project. During post-production, we will edit at least one preview version that will be given to the customer for modification. The customer has always the final control of the project.

©2019 TiePic Media GmbH
August-Bebel-Str. 17 - 08058 Zwickau - Germany